Emergency numbers

We operate an Out of Hours service to deal with real emergencies relating to our work currently being carried out in your home, or which has recently been completed. Please note, this service only covers: Uncontainable water leaks (from pipes or roof), Loss of electric power and Boiler failure (loss of heating and/or hot water).

All other issues, such as faulty locks, incomplete works, appointments for works, defective works etc, are not deemed an emergency and should be referred to your Resident Liaison Officer/Site Manager during working hours (Mon-Fri) using the numbers provided on the team card.

If you smell gas or think you have a gas leak, please call the free Gas Emergency Services line immediately on 0800 111 999.

If you live in the South of England:

For emergencies relating to United Living Works only, please call: 01322 660226

This number is in use from 5.00pm to 8.00am Monday – Friday Weekends and Bank Holidays.

If you live in the North of England:

For emergencies relating to United Living Works only, please call: 01536 601740 or 07760 758788.

This number is in use from 4.30pm to 8.00am Monday – Friday Weekends and Bank Holidays.

If you live in Wales:

For emergencies relating to United Living Works only, please call: 01536601740 or 07760758788

This Number is in use from 5:00pm to 8:00am Monday-Friday Weekends and Bank Holidays